This website is operated by Oakleigh Cases Ltd (referred to as “we”, “our”, “us” or “Oakleigh Cases”). By using this website you are deemed to have read and agreed to the following terms and conditions:
You are responsible for making all arrangements necessary for access to our website. You are also responsible for ensuring that all persons accessing the website through your internet connection are aware of the terms of this Agreement and comply with them.
Customer information:
As a Customer you shall always ensure that you store your Accounts details (Username and Password) securely and the details you are providing are correct.
Privacy Statement and Confidentiality
We are committed to protecting your privacy. We constantly review our systems and data to ensure that we are providing the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.
We are registered under the Data Protection Act 1998 and as such, any information concerning the Customer and their respective Customer Records may be passed to third parties. However, customer records are regarded as confidential and therefore will not be divulged to any third party, other than our manufacturer/supplier(s) and, if legally required to do so to the appropriate authorities. Customers have the right to request copies of any and all Customer’s Records we keep, on the provison that we are given reasonable notice of such a request. Customers are requested to retain copies of any receipts and/or evidence issued in relation to the provision of our service for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Oakleigh Cases Ltd will only be in connection with the provision of agreed services and products.
Disclaimer Exclusions and Limitations
To the fullest extent permitted by law, Oakleigh Cases Ltd excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised our Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. Oakleigh Cases does not however exclude liability for death or personal injury caused by its neglijence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a Customer are affected.
Pricing and Title policy
Oakleigh Cases Ltd will ensure that all the prices for products and services displayed on the website are correct. However, if an error in the pricing of a service or product is found Oakleigh Cases reserves the right to contact the Customer in order to cancel (if customer does not agreed with a new price) and make a refund of any payments made by customer or arrange a payment of any extra amount due (as applicable).
All goods remain the property of the Oakleigh Cases ltd and the Title shall not pass until payment is received in full.
Payment
For online sales, payment is required when the order is placed. All major Credit/Debit Cards (excluding American Express) are all acceptable methods of payment. For approved accounts terms of payment are net 30 days. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England's base rate on the outstanding balance until such time as the balance is paid in full. We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative costs.
Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
Customer orders and Delivery of goods.
In the case of incomplete details or details that cannot be verified (fraud suspected) Oakleigh Cases reserves the right to delay or refuse orders.
Once we accept Customer orders we will send an email to confirm dispatch, or a ready to collect date (as applicable). Oakleigh Case Ltd will send the invoice to the customer for the price of the goods on or at any time after delivery/collection of the product.
All Customers orders are dispatched subject to availability.
All online orders should be dispatched within 10-12 working days of receiving the order.
In the case that a product ordered is not in stock at the time of purchase, we will contact the customer to agree a later date for shipment of the goods or a full refund will be given. In the case of a Customer ordering from the outside of the UK (including Scottish highlands), additional delivery charges and responsibilities of customs duties and tariffs are applicable. Oakleigh Cases will contact you to arrange payment for delivery at cost price.
It is the customer's responsibility to check goods for any sign of damage upon delivery. If there is damage found then the customer should write "Damaged" on the delivery slip and reject the delivery. In the case of the wrong product being sent, please inform us immediately so we can arrange a replacement and collection of wrong product.
If there isn't anybody available to accept the delivery on the second attempt to deliver the goods, then the product will be returned to us and a charge of £15.00 for 1 parcel and an extra £10.00 for every additional parcel (exc VAT) will be added in order to rearrange delivery.
Returns and Refunds, Cancellation Rights
The customer reserves the right to cancel their order under the Consumer Protection Regulation 2000 (Distance selling). Should the customer wish to return any unused items for any other reason than damage, the items must be in their original packaging (including any accessories, brochures, manuals, guaranties or warranties that come with the product). The customer must contact us in writing, specifying the reason for returning any items, within 7 working days from the day of recieving the goods.
The customer is responsible for paying and keeping records of such payments (registered post) for any postage or shipping costs when returning the product for any other reason than “damage”. Oakleigh cases will not be responsible for any goods lost or stolen in transit to us so therefore we won’t issue any refunds in this case. Once proven that the product is damaged Oakleigh Cases will arrange for collection of “damage” goods at our own costs and arrange a replacement/refund.
Complaints
We will respond to any written Complain within 10 working days, in the same manner as the complaint is received.
Communication
We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via telephone, facsimile or mobile telephone numbers.
Oakleigh Cases is registered in England and Wales,
Registered office: 10 The Summit Centre
Summit Road
Potters Bar
EN6 3QW
Number 1286154
VAT 234891740
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions. By accessing this website, and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorized representatives of Oakleigh Cases Ltd.
Notification of Changes
Oakleigh Cases Ltd reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. You are therefore advised to re-read this statement on a regular basis.
These terms and conditions form part of the Agreement between the Customer and ourselves. You’re accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
Copyright and License
All copyright, database rights and other intellectual property rights in and to this website and all content included on this website, such as text, graphics, logos, icons, images, image rights and software, is the property of Oakleigh Cases and/or its content suppliers. All such rights are expressly reserved. You may print off one copy of any page from our website for your personal reference and you may draw the attention of others within your organisation to material posted on it. Our status (or that of any identified contributors) as the authors of material on this website should always be acknowledged.
TRADEMARKS
The “Oakleigh Cases” logo is a registered trademark of Oakleigh Cases Ltd. Other images, titles, names, characters and company names mentioned on this website may be the trade names or registered trademarks of Oakleigh Case Ltd or their respective owners. All such trade names, logos and trademarks may not be used without our prior written consent or that of the respective owner or in any manner that is likely to cause confusion for customers or that disparages or discredits Oakleigh Cases or the respective owner.
USE LIMITATION
You may not use, modify, copy, distribute, transmit, communicate to the public, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any images, graphics, files, software, products, information, content or services obtained from this website without our prior written permission. You may not frame any content from this website with advertising, promotional material, information or other content without our prior written consent.
