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With our Corporate Customers in mind we offer a complete package within an agreed timescale. The package hinges around five key elements.
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Timescale - We are well aware of the varying needs of our corporate customers. Some customers work months in advance with extensive planning periods. Other customers particularly in the Hire Industry can buy the equipment off the shelf one day and need the case ready for a hire the next day. We understand your needs and work around your timescale. Measuring - we can come to your offices to measure up or if you prefer you can bring the equipment to us and we will be able to show you round our factory at Potters Bar. Alternatively we can work from our extensive data base or from drawings or sketches. Quotation - For corporate customers we guarantee a rapid quotation (generally 24 hours from measuring the equipment) After Sales - Our cases are designed to last and the do. Many of the Road Trunks we made 25 years ago are still in regular use. However, from time to time cases do get damaged e.g. castors ripped off, corners damaged by a drop and we provide a repair service. |
JIT - we arrange our Production Schedule to accommodate the JIT policies of many of our customers including those in the Hire Industry
We provide our corporate customers with an overall package which we believe represents excellent value in terms of commitment to service and quality.
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